Specialist
Consulting
Services

Providing the expertise to achieve

WELCOME TO SPCON

Specialist
Consulting
Services

Providing the expertise to achieve

WELCOME TO SCS

Specialist
Consulting
Services

Providing the expertise to achieve

WELCOME TO SCS

Organisations in this ever changing world are faced with highly complex and often incredibly fast-changing environments. A multitude of business and technical solutions are available, but none has yet proved to be the panacea for all ills.
CONTACT US FOR A QUOTE

ABOUT SPCON

Specialist Consulting Services (SPCON) has – through many years of experience – developed a method of analysing business issues, identifying holistic solutions and implementing these in a way which recognises the uniqueness of each organisation and it’s need to remain unique by maintaining a competitive advantage in its chosen markets. At the same time we recognise the need for an organisation to leverage existing and new business and technology practices to its best advantage, and our proposed solutions reflect this. All of this is done with a clear focus on the organisation’s customer value chain so that the customer experience – when touching an organisation – is one which promotes customer delight and – ultimately – loyalty.

Specialist Consulting Services (SPCON) has – through many years of experience – developed a method of analysing business issues, identifying holistic solutions and implementing these in a way which recognises the uniqueness of each organisation and it’s need to remain unique by maintaining a competitive advantage in its chosen markets. At the same time we recognise the need for an organisation to leverage existing and new business and technology practices to its best advantage, and our proposed solutions reflect this. All of this is done with a clear focus on the organisation’s customer value chain so that the customer experience – when touching an organisation – is one which promotes customer delight and – ultimately – loyalty.

OUR OFFERINGS

Specialist Consulting Services is skilled in the development and implementation of holistic business strategies, and particularly the IT/IS/Telephony elements which support it. Solid experience in a variety of industries and a multi-disciplinary approach to business problems allow us to pre-empt pitfalls and the danger of panacea’s, as well as develop and implement coherent and comprehensive solutions for our clients.

SPCON is thus able to provide services in all of the following areas:
Business analysis
Technical systems architecture
Cyber security architecture
Business process engineering
Project management
Change management
Facilitation
Business strategy definition and alignment

OPERATING
PHILOSOPHY

SPCON ensures that all work undertaken by its consultants is based on the
following three propositions:

  • Understanding of the customer value chain – the choice of market place and understanding of customer expectations and value propositions is fundamental to the long term success of any business.
  • Once this has been clearly stated, the strategy for developing competitive advantage becomes easier, even given internal considerations such as cost or historical factors.
  • This strategy can then be rolled down into detailed action plans and initiatives which address all aspects of the organisation.
  • Delivery mechanisms – skilful use of technology – Particularily cyber security technologies are becoming an increasingly key element of competitive advantage in the new millennium.
  • We ensure that we are continually up to date with developments in the field of these technologies, and are able to bring this to bear in the planning of business initiatives aimed at business improvement.
  • Value chain activity alignment – as organisations are beginning to learn, the only way to maintain a strong position in today’s increasingly competitive and fast-paced environment is to constantly align the value chain and delivery mechanisms with the requirements of the organisation and its customers.
  • The value chain crosses all traditional organisational boundaries, and SPCON recognizes these upstream and downstream impacts, emphasizing the alignment of cross-organisational activities in its solutions.
In summary then, through its knowledge, experience, tested methodologies and passionate staff, Specialist Consulting Services is able to assist an organisation to deliver value to its customers. SPCON prides itself in being the force behind an organisation, providing it the needed expertise to achieve excellence.

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0866 849 646

083 307 9114

info@spcon.co.za